resound hearing aid app troubleshooting

Close the battery door or remove rechargeable aids from their case so your Apple device finds them. Consult your hearing professional.


Troubleshooting Common Resound Hearing Aid Problems Physician Hearing Care Tennessee

Open the app and follow the flow to Get started.

. Click on Pair new hearing aids Your phone should find the hearing aids and then an icon saying Found Hearing Aids will show up. Tap MFi Hearing Devices. Go to settings usually a gray button on your home page Toggle the Bluetooth setting to On.

Make sure you have smart or smart 3d. Click on Settings and then General and then Accessibility on your device. Click on the More tab in the ReSound app.

Support for ReSound apps. Though rare new settings might not help if the ReSound Smart 3D app is not working for you so you might want to restore the previous settings on your device. From the Settings menu on your phone choose Bluetooth and turn it on.

I will also suggest various proven ways to troubleshoot them. Next you will need to restart your hearing aids. In the settings menu tap on the Bluetooth icon.

The app enables you to control your hearing aids with your mobile device directly. Tap Forget Device at the bottom. Instrument settings not at optimum.

Turn on Demo Mode. Tap on the slider button to turn Bluetooth on. Keep them away from rain and replace low batteries.

Close the app and reopen it. Apple releases iOS 1541 to fix hearing aid compatibility issues If you are having trouble connecting your ReSound Smart 3D app to your iPhone after updating to iOS 154 we recommend that you install the most recent iOS version 1541 that was released on Thursday March 31 st AND reconnect your hearing aids to your phones using directs below. New to hearing aids.

Clean your hearing aids using a soft cloth tissue or proper cleaning tools to remove earwax grease or moisture. Reinstalling Old Settings. Turn your phones Bluetooth off and back on.

If all of those things have still not solved the problem there are two main ways to fix it. Go to the Android phones home screen and tap on the Settings icon. ReSound Smart 3D app.

Take rechargeable ones out of the charger and put them back. Find out how to pair your ReSound hearing aid to our different ReSound apps. Remove the hearing aid from the charger and then put it back.

Hearing aid not properly inserted. Or if you have been instructed to do so change the wax filter. Now open the app and follow the flow to Get started.

Close and reopen the. Go to the Resound App and click on MORE. Close other apps that might interfere with ReSound.

Turn Demo mode on. Now restart your hearing aids. Remove the battery and then re-insert.

Turn demo mode on and off on the resound app under the more tab. Pair Your Phone with Your. Open and close the battery doors on your hearing aids.

Do not use water or solvents as these can damage the hearing aids. Go to the ReSound app and click on the tab titled MORE. Go to the iPhone home screen and tap on the Settings icon.

Tap Pair. The ReSound app will search for the hearing aids. Or Go to your Resound App.

Please tap on the name of your hearing aid when it appears on the device screen. In an attempt to help alleviate these issues I am providing a quick guide for fixing common problems related to using the Resound Assist feature on the ReSound Smart 3D App. Turn Demo mode off.

If youve connected before click on your hearing aids under Hearing Devices then scroll down and select Forget this Device. Troubleshooting ReSound Assist Once Youre Paired. Turn your hearing aid off for 30 seconds.

ReSound Smart 3D is an innovative application compatible with various hearing aids. Reconnect your hearing aids to the ReSound app. Click on the MORE tab.

Tap when they are shown in the display and then tap Pair twice for two hearing aids and your devices will be paired. Turn Demo Mode on then turn it off. The app will then search for the hearing aids.

We help you through the adjustment period as quickly and easily as possible. The pairing has now been deleted from your phone your hearing aids will no longer receive calls from this phoneTo re-pair your hearing aids to an iPhone mobile device. Tap on the i icon next to the name of the hearing aid.

Again open My ReSound and locate My Requests and New Settings. Restart the hearing aids. If youre having problems pairing check the Bluetooth area of your phone and delete any pairing of the ReSound hearing aids.

Scroll down to Accessibility and tap it. This same problem occurred 6-8 mo. Ago and it took Apple 6 mo.

One of these services relating to in-person contact with hearing aid technicians includes problems using the ReSound Assist feature included in the ReSound Smart 3D App. We researched and found a range of pricing for ReSound hearing aids. Also this forum and many other web pages have reported hearing aid problems with 13xx independent of the i-phone model.

Press Pair once for one hearing aid or twice for two aids. Troubleshooting issues with the resound smart 3d app. Make sure your cell phone software is up to date.

Open your resound app and click more turn on demo mode and your aids will connect. For battery-operated hearing aids take out the battery then reinsert it. In this post I will explain about the applications uses and detail various issues associated with its use.

Turn Demo Mode on then turn it off. Under Accessibility select Hearing Devices. Turn your hearing aid back on.

You will see an option to Restore to Previous Settings at the bottom. Pair once for one hearing aid or twice for two. The ReSound Linx 3D price is potentially the highest cost and the ReSound Enzo 3D price is potentially the lowest.

Wait for Found Hearing Aids to appear. Get Your Phone Ready to Connect. Store your hearing aids in a cool dry place when not in use and leave the battery pack open to preserve battery power.

Tap Forget this Device. Use a damp cloth to clean the receiver tube. Do not pair the hearing aids to the devices OS.

Even though my iphone is technically not supported I have not had any problems except for connection to hearing aids. ReSound hearing aids enable you to stream from virtually any audio source. Microphone not properly seated.

Open both of your hearing aid battery doors for 5 seconds then close the. Tap the name of your hearing aid. Then turn it off.

Turn your phone off and back on at least weekly. Remove the hearing aid from the charger and then put it back. Scroll down to Hearing Devices and tap it.

Go to the Resound App and click on MORE. Wait for your hearing aids to pair and then click continue. With proper daily maintenance your hearing aid can last for many years.


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